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Management Articles

ISO 9000

The term ISO 9000 refers to a set of quality management standards. ISO 9000 includes 3 quality standards: ISO 9000:2000, ISO 9001:2000 and ISO 9004:2000. ISO 9001:2000 presents requirements, ISO 9000:2000 and ISO 9004:2000 present guidelines. All of these are process standards.

If you wish to develop a quality management system that meets the requirements specified by ISO 9001:2000, you would normally start with a an analysis of what you need to do to meet the ISO requirements. Once your quality system has been developed and implemented, you perform an internal audit to ensure that you’ve met all the ISO requirements. Once that is the case, you can choose to register your quality system using a Registrar. You will receive an Official Certificate once approved.

OM – Operations Management

PM – Project Management

QFD – Quality Function Deployment

RM – Risk Management

SPC – Statistical Process Control

TQM – Total Quality Management

  • Quality Management Principles — An arena to provide managers, quality professionals and others with useful information and a discussion forum to influence and provide input on the Quality Management Principles and their application, and the refinement of ISO 9001.
  • TQM DictionaryIntroduction and Implementation of Total Quality Management (TQM)

VM – Value Management

  • IVM — The Institute of Value Management offers a web site filled with information about this management approach method.
  • NASA — Bibliography and definitions of value engineering, value analysis and function analysis.
  • SAVE — Links to other value management sites and a US value consultant’s list.
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