Articles

» Controlling company ownership via buy-sell agreements
» Dealing with risk
» Effective project management begins with effective data management (PDF 16Kb)
» Evaluating your organizational structure
» Fashioning the strategy
» Identifying project management
» Improving product quality
» Keeping everyone informed while managing a project
» Making your firm a merger candidate
» Management Development Practice in Australia (PDF 137Kb)
» Manufacturing metamorphosis
» Offshore outsourcing
» Simple tools improve complicated processes
» Six Sigma success in health care
» Staying a millionaire
» The PeerSpectives Guide to leading your company (PDF 487Kb)
» The quest for quality
» Top 10 time wasters 

Eco-efficiency

» 10 Strategies Guidebook (PDF)
» BC Hydro’s Energy Efficient Lighting Design (PDF)
» Business Case Total Cost Assessment (PDF)
» Sustainable Purchasing Guide (PDF)
» Sustainable Supply Chain Logistics Guide (PDF)
» Water Audit Final Report (PDF)

ISO 9000

The term ISO 9000 refers to a set of quality management standards. ISO 9000 includes 3 quality standards: ISO 9000:2000, ISO 9001:2000 and ISO 9004:2000. ISO 9001:2000 presents requirements, ISO 9000:2000 and ISO 9004:2000 present guidelines. All of these are process standards.

If you wish to develop a quality management system that meets the requirements specified by ISO 9001:2000, you would normally start with a an analysis of what you need to do to meet the ISO requirements. Once your quality system has been developed and implemented, you perform an internal audit to ensure that you’ve met all the ISO requirements. Once that is the case, you can choose to register your quality system using a Registrar. You will receive an Official Certificate once approved.

» ISO Online
» ISO/QS 9001:2001 — A definition and approach to ISO 9001:2000.
» ISO 9000 – The facts on ISO 9000.
» ISO 9000 Translated into plain English
» National Committee for Quality Assurance - NCQA
» ISO 9000 Forum — Japanese Industrial Standard Committee (JISC).

OM - Operations Management

» Institute for Operations Research and Management Sciences
» International Journal of Operations & Production Management
» Operations Research
» The Production and Operations Management Society

PM - Project Management

» Projectmanagement.com — Links to project management products, services, papers, books, studies and other resources.
» Project Management Institute — PMI establishes Project Management standards, provides seminars, educational programs.
» ProjectNet — Intro to Project Management, discussion, directory of training, downloadable demo software, news.
» The Project Manager’s Control Tower — Articles, tools, books, project planning courses on the Internet and PM software & budgeting.
» Wysiwyg Managing Standards

QFD - Quality Function Deployment

» QFD case studies — Several QFD case studies to download.
» The Quality Function Deployment Institute

RM - Risk Management

» Institute of Risk Management — Promotes education in the theory and practice of risk management.
» Association of Project Managers Risk Specific Interest Group — Useful information on risk analysis and management.
» Risk Analysis Template

SPC - Statistical Process Control

» Engineering Statistics Handbook
» Quality Magazine

TQM - Total Quality Management

» Quality Management Principles — An arena to provide managers, quality professionals and others with useful information and a discussion forum to influence and provide input on the Quality Management Principles and their application, and the refinement of ISO 9001.
» TQM Total Quality Management Diagnostics — Designed for leaders and managers who want to: repair, jump-start or diagnose problems in existing TQM initiatives, or design and implement their own TQM, or become competent internal consultants to their own companies.
» TQM Dictionary — Concise dictionary of TQM terms.
» TQM Links — Page with links to TQM/CQI web sites.

VM - Value Management

» IVM — The Institute of Value Management offers a web site filled with information about this management approach method.
» NASA — Bibliography and definitions of value engineering, value analysis and function analysis.
» SAVE — Links to other value management sites and a US value consultant’s list.